How to split a prepayment

WebSMARTT allows you to enter a total prepayment amount and split it between numerous customers at the same site.
It is best to know all the customer's last names or identification numbers/bar codes before beginning this process, because switching from screen-to-screen can cause you to lose the customer prepayment that you are entering.

1. From the WebSMARTT Home page, click Customers.
2. Under Customer Management, click Find Customer.
3. Enter information in the search fields and click Search.
4. Click Prepayment next to the entry of the customer who needs a prepayment split.
5. Enter the total amount of the prepayment in the Total Prepayment Amount field.
6. In the Prepayment Amount for this Customer field, enter the amount for the first customer. This amount must be less than the Total Prepayment Amount.
7. In the Type field, select whether this payment is Cash, Check, or Promotion (depends on user permissions).
8. If you would like all of the cash to go into the customer's cash account, click Confirm.
   If you want to enter meal credits, select either Number of Lunch/Breakfast Credits OR Cash Used for Lunch/Breakfast Credits, enter the amount of credits or cash, and click Confirm.
9. Verify the amounts on the confirmation screen.
10. The following message displays: "A portion of this prepayment was not applied to the current account. Do you wish to continue?" Click Submit.
11. Click Update Another Customer.
12. Repeat steps 2-4 for the other customer.
13. The following message displays: "Warning: A portion of the amount entered will not be prepaid to this customer. Change: *the amount left is filled in*".
14. Verify that the amount applied to this customer is correct. If so, click Confirm.
15. Confirm the amounts displayed and click Submit.