On the WebSMARTT Home page, click Customers.
Under Customer Management, click Find Customer.
Enter information into the search filters and click Search.
Click Prepayment next to the customer who needs a prepayment.
An error message "Warning, you are making a prepayment for an withdrawn or inactive customer" appears if you attempt to make a prepayment to a customer who is inactive or withdrawn.
Enter the total amount of the prepayment in the Total Prepayment Amount field.
In the Type field, select whether this payment is Cash, Check, or Promotion (depends on user permissions).
If you want all of the cash to go into the customer's cash account, click Confirm . If you want to enter meal credits, select either the Number of Lunch/Breakfast Credits OR Cash used for Lunch/Breakfast Credits; enter the amount of credits or cash before confirming.
Verify the Account Cash, Lunch Credits, and Breakfast Credits.
Check the Print Receipt? box if you would like to print a receipt for this prepayment.
If the amounts are correct, click Submit. If they are not correct, click Change.
Clicking Change takes you back to the Prepayment page.
Click Continue.

If you want to split a prepayment with another account, see How to split a prepayment.
If you want to make an adjustment to an account, see How to make an adjustment to an account.

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