Supervisors
The Supervisor ribbon allows you to view various alerts and release/deny override requests from users with limited permissions.
From the Central Office tab, locate Supervisors in the ribbon.
Supervisor Alert Dashboard
Lists all Supervisor Alerts by list of severity, cafeteria, serve date, descriptions, details, and alert reports.
Locate and click on Supervisor Alert Dashboard.
Choose the cafeteria and viewing date. Then, click Refresh.
Cafeteria - Click on the ellipsis icon to select a cafeteria.
Start Date - Use the calendar to choose a date range.
End Date - Use the calendar to choose a date range.
Tip: Click and drag column headers to rearrange the columns.
In the View Report column, double-click to select a report to view. Then, establish report parameters and click Ok to run the report.
Release Override Requests
If a user role has been set to Deny a function and a user attempts to perform the denied task, the option of performing an override is available. If the user requests an override attempt, an administrator or additional high-level role can accept or reject the override attempt. For more information on allowing and denying functions, refer to System Security in the Setup Guide section.
If permission has been denied, the user will receive the following message:
Your user account does not have sufficient privileges to perform the requested operation. If you would like to request permission to override from your supervisor to enable you to perform this action, you can click the "Request Override" button below.
If you would like to request an override, click the Request Override button.
Enter a reason for requesting the override. Then, click Ok.
From the Central Office tab, locate the Release Override Requests button.
Select the override request by clicking on the row. Then, select Approve Request or Deny Request.