Step A: Upon opening the program after upgrading, the Users Session Monitor screen will appear. Review all users and logged sessions. Next, click in the checkbox at the top of the screen to select all users or in individual checkboxes to select users individually. Then, click End Session. Note |
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Click the Refresh button once you have contacted users to log out of the program to ensure they no longer appear in the list. |
Warning |
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| Terminating a session will cause the user to lose any unsaved work. It is recommended that you run the upgrade at a time when the least number of users are logged in to the program. You will not be able to login to the system until all active sessions are ended. You may contact the users to log out of the program manually or select to end their session and terminate their database connection. Image Modified |
Image Modified Step B: A warning message will appear before active sessions are terminated. Read the warning. If you wish to continue, click Yes. Image Modified Step C: All active sessions are terminated. Click Continue to complete system upgrade and login. Image Modified |