1. What is the difference between a Cafeteria Quick Sync and Full Sync?
- A quick sync updates all records in the local database that appear to be out of date. A full sync updates all records regardless. Both sync operations perform a Rebuild POS Customer before actually synchronizing the data. A quick sync performs a quick rebuild, and a full sync performs a full rebuild. A quick rebuild examines only those customer records that have changed since last time they were successfully built, whereas a full rebuild examines all customer records to see if they need to be rebuilt. The rebuild process updates and creates POS Customer records for a given cafeteria (this is where POSID assignment occurs) from the central office Customer records.
- A quick sync is performed automatically when selecting a cafeteria (which is automatic if a workstation is attached to a cafeteria)
2. Can you subscribe a guest during POS if the network is down?
- No.
3. Can you post if the network is down?
No. You can save changes to your posting figures to be posted later, but you cannot post them during a network outage.
4. Can you print a student account statement if the network is down?
No. The only reports that can be printed while the network is down are the before posting reports.
5. Is a student subscribed as a guest counted in the total enrollment?
- No
6. Is a student subscribed permanent counted in the total enrollment?
- Yes
7. When are students counted in the total enrollment (feeder, etc.)?
All active students that should be in your cafeteria (enrolled in a school fed by your cafeteria, match automatic feeder rules, are set to a feeder group that your cafeteria feeds, or manual subscriptions) except guest subscriptions are counted in the enrollment figures.