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Step 2: Click the Say button to begin a query of all available users attached who are currently logged in and attached to the site location.
Step 3: Choose a selected user or Send to Everyone attached to the site location. The Send to Everyone option is an ideal tool to covey important messages quickly. Then, click Ok.
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Receiving & Responding to Instant Messages
Step 1: Click on the message alertthe Message Alert or the Chat button.
Site supervisors receive a message through Windows alerts at the bottom of the screen.
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The entirety of the conversation remains in the Chat window. Those participating in the conversation are identified and time stamps are displayed.
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Disabling the Instant Messenger
The ability to disable the Instant Messenger from Line Operators can be accomplished through permission settings.
Step 1: From the Administration and Maintenance tab, locate Permission and select Cafeteria Permissions.
Step 2: In the (POS) Send an instant message from the serving line row, locate the Line Operator column. Click in the cell to change the permission to Deny. Then, click Ok to save changes.
