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Step 1: From the Point-of-Sale  tabtab, locate Serving-Line Chat.

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Step 2: Click the Say button to begin a query of all available users attached to the site location who are currently logged in and attached to the site location.

Step 3: Choose a selected user or Broadcast/Everyone to send a message to everyone attached to the site location. The Broadcast/Everyone option is an ideal tool to covey important messages quickly.  Then, click Ok.

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Step 3: Choose a selected user or Send to Everyone attached to the site location. The Send to Everyone option is an ideal tool to covey important messages quickly. Then, click Ok.

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Step 4: The on-screen keyboard instantly appears allowing you to type the message by using the keyboard, mouse, or touch screen. Click Ok to send the message.

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Receiving & Responding to Instant Messages

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