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Receiving & Responding to Instant Messages

Step 1: Click on the message alert or the Chat button.

Site supervisors receive a message through Windows alerts at the bottom of the screen.

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Line operators are alerted to new instant messages through the color changing blink of the Chat button.

  button.

 

Step 2: Click the Reply button to respond to messages received. Enter your reply and click Ok to send the message.

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The entirety of the conversation remains in the Chat window. Those participating in the conversation are identified and time stamps are displayed.

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