Heartland Support Central Basics

Log in to Support Central

1. Login to the Support Central by navigating to http://help.heartlandschoolsolutions.com, then click Login to be taken to the login page. If you do not have an account, you can request access by sending an email to hss_resourcecentralrequest@e-hps.com.

2. Open

   

   You will now have access to the Support Portal. Select an option from the drop-down menus at the top of the page, or enter a word or phrase in the search bar to search our library of knowledge articles.

• Open

  

  Home - Click the home button to return back to the main Support Central page.

• Getting Started - Access various product resources, including the MCS Download Center, Mealviewer, and MySchoolBucks.

• Knowledge - Access our Start of School Playbook, our blog, or browse our library of Knowledge Articles.

• More - Access information for Training and Events, participate in community discussions or submit an idea, or update your District accounts and contacts.

Your Profile

Select your name from the upper-right corner, then select an option from the drop-down menu.

• Home - Return back to the Support Central home page.

• My Profile - View your profile information and some basic engagement statistics.

• My Settings - Update who can see your profile information.

• Contact Support - View support cases for your district or submit a new case.

• Logout - Logs you out of Support Central.

Contact Support

We are always here for you!