Logging into the Customer Portal
Step 1 - Open the MCS Customer Portal in your web browser (http://customers.mcssoftware.net).
Step 2 - Enter your login information. If you do not have login information, contact MCS Customer Support.
Step 3 - You will be taken to your District/School Home Page. From here you can access all areas of the portal.
Home Page Layout
The Home Page is broken into sections to make browsing easier to navigate. Some of the topics are redundant from one section to another.
- Top Tab Menu
- Home
- Cases
- Solutions
- Documents
- Ideas
- Software Downloads
- Sales Requests
- Common Links
- Create a case for CUSTOMER SUPPORT -
- Request Sales Information -
- View Ideas -
- Browse Solutions -
- Browse Documents -
- Download software -
- UpdateMyInformation -
- Get Online Support
- Find Solutions
- Recent Items
- Account Information
- Portal Login -
- Your Support Level -
- Representative Information -
- Portal Quick Links
- Create New Sales Request -
- Create New Support Case -
- Create/Browse Your Ideas -
- Search/Browse Solutions -
- Browse Documents -
- Browse Knowledgebase -
- Download software -
- Update Contact Information -
- Important News and Software Downloads
- Portal Login -
- Your Support Level -
- Representative Information -