Software Upgrades

Owned by Robin Rodrigue
Last updated: Aug 31, 2021 by Nora Kinal
3 min read

Overview

Overview

Software upgrades are released periodically. Upgrades are not automatically run due to varying lengths of time it may take. MCS highly recommends upgrades are run at the end of the day and everyone has logged out of the system. The following steps will take you through the upgrade process when you are ready to complete the processes.

Upgrade via Admin Console

All upgrades must be performed on the server.

If an upgrade is available, you will be notified in the bottom right-hand corner of the application.

  1. From the server, locate and click Admin Console.

  2. Enter your Username and Password. Then, click Ok.

  3. From the Applications tab, select Upgrades.

  4. If you would like to only run upgrades for a few applications, deselect the checkbox next to the application. Then, click Check the Web.
    Note: Notice the version of Newton prior to running the upgrade.


    You will see a series of processes running as upgrades are pulled in.

  5. Click Close and exit Admin Console.
    Note: Notice the version of Newton after running the upgrade.

  6. Log in to the application. You should see the Upgrade Available message is no longer showing and the version number has changed.

Upgrade via Customer Portal

You also have the option of downloading and installing the upgrade file.

  1. Navigate to help.heartlandschoolsolutions.com. You can learn more about what the website does by viewing this Heartland Support Central Basics page.

  2. Click the link to the MCS Download Center to be redirected to public software downloads for MCS.

  3. Select the appropriate application folder and click it to open.

  4. The latest upgrade is located at the top of the page. Click on the link to download the file. Take note of the downloaded location.

  5. From the server, locate and click on AdminConsole.

  6. Enter your Username and Password, then click Ok.

  7. From the Applications tab, select Upgrades.

  8. Select Submit from File.

  9. Select the file from the saved location and click Open.


    You will see a series of processes running as upgrades are pulled in.

  10. Once the upgrade has been submitted successfully, click Ok.

  11. Click Close and exit Admin Console.