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titleOverview

Documentation about MCS Software is available in Confluence. Additional information of navigation is included in the homepage of each knowledge base.

Searching ConfluenceBasic Navigation
Advanced Searching Confluence

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Step 1: Login to the Customer Portal by accessing the MCS Software homepage and selecting Customer Login.

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  • Additional Links - Additional links are provided in the documentation. The links are to additional pages within the Franklin Manual, other reference material in the Knowledge Base, external websites, and email contacts.

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titleAdvanced Searching Overview

For more advances searches, Confluence, like many search engines, utilizes Boolean logic. Boolean searches are conducted through Boolean operators such as AND, OR, and NOT to limit, widen, or define your search. They combine words/phrases for logical relationships and retrieve those results.

Note

Confluence terms are pulled from a dictionary (bundled in Confluence) and words are mined from within the content system.

Quick Navigation

Performing a Full Search
Accepting Suggestions

Exact Phrase Search

OR Search
AND Search
NOT Search
Grouping Search
Title Search

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    • Use the Search box in the upper right-hand corner to type a term. Notice a list of items appears as the term is entered as well as the location (Franklin, Newton, Apply for Lunch).

    • Use the mouse or keyboard to scroll and select an item.

    • Use the Search box in the upper right-hand corner to type a term, Then, press Enter.
       
    • In the Spaces screen, locate the item you are looking for and click on the title to open the page.

If a typographical error is made while searching, Confluence returns with 'Did you mean:' and alternative spelling(s).

    • Click the correct term.

    • Enter a term in the Search box with quotes before and after the term.
       
Note

Confluence ignores common words such as "and."

    • Enter terms with OR between them.
Note

OR must be in capital letters.

    • Enter terms with AND between them.
Note

AND must be typed in capital letters.

    • Enter terms with NOT between them.

      Note

      NOT must be typed in capital letters.

Grouping searches combine terms such as AND, OR, and NOT in one statement for results.

Note

In the example below, the search must contain "Franklin" and can contain "task" or "operations."

Search results only occur throughout titles and not the body of the entire space.

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