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Overview

Users allows you to add new users, edit existing users, lock/disable users, and define user roles in order to complete necessary functions within MySchoolApps. You may also select Manager Users from the Administration Home page.

Warning

Your user must be member of the 'HSS Administrator' role in order to manage/view Users.  If you do not have the proper permissions, please consult a user in this role for further assistance.

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  1. From the Users tab, locate the correct user and click Edit.

  2. Make any necessary changes to the user's account. Then, click Update.

    Info
    titleBrute Force Account AutoLock

    The application enforces "user account locking" security measures to help prevent dictionary (guessing) attacks on the user accounts.  After 3 invalid login attempts the user will be forced to enter their login information and solve a reCAPTCHA.  After 6 invalid login attempts, the user account will be locked automatically by the system.  In order to unlock an account, a user with District Administrator role privileges must login to the system and visit the Users → Edit section for the locked user and reset them to active.



    Job Title - Enter a job title for the user.
    Email Address - Edit the user's District email address. (Required field)
    Role - Use the drop-down menu to edit the role for the employee (if applicable). (Required field) *See role definitions under Add User.
    Status - Indicates the status of a user's account. Use the drop-down menu to select a status.
            Active - The account is ready for use.
            Inactive - The account has been created; however, cannot be used until the email activation has been completed or the user no longer requires access.
            Locked - The account has been denied access to the site indefinitely unless an administrator releases the lock.
    Password - Click Change Password to enter a new password in cases where the current password is not working.

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Anchor
Lock
Lock
Locking/Disabling Users

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