Logging into the Customer Portal
Step 1: Login to the Customer Portal by accessing the Heartland Payment Systems - School Solutions - MCS Software homepage. Then, select one of the following 3 options:
- Click on Sign In and select MCS Customer Portal.
- Click the Support link on the right under MCS Software and select the MCS Customer Portal link.
- Click the Support tab and select the MCS Customer Portal link.
Step 2: Enter your Username and Password and click Login. If you do not have login information, contact Support.
Step 3: You will be taken to your District/School Home Page. From here you can access all areas of the portal.
Top Tab Menu - Select a tab to view the page for that subject.
- Home
- Cases
Home Layout
Welcome, client
- My Profile - Your account information as displayed in the My Account information section. Click the link to view your profile and make changes.
- Logout - Logs you out of the customer portal.
Common Links
- New Support Case - Create a new case in the support queue.
- MCS Knowledge Center - Access information about the MSchool Tools Suite
- Download Software - Download upgrades for software, scanner drivers, custom plugins, etc.
Release Notes - Click on the appropriate software link to review release notes for a program..
Recent Items - List of recently active cases.
Common Links
- Support - Create a new case in the support queue.
- Corp Site - Opens the Heartland School Solutions homepage.
My Account - Displays the your current account information. You may update your information by clicking on the My Profile link.
