How to split a prepayment

WebSMARTT allows you to enter a total prepayment amount and split it between numerous customers at the same site.
It is best to know all the customer's last names or identification numbers/bar codes before beginning this process, because switching from screen-to-screen can cause you to lose the customer prepayment that you are entering.

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From the WebSMARTT Home page, select Customers . Select Customer Management .
Find the first customer.
Select Prepayment . The Prepayment Page opens.
Enter the total amount of the prepayment in the Total Prepayment Amount field.
TAB to the Prepayment Amount for this Customer field and enter the amount for this first customer. This amount will be less than the total.
TAB to the Type field and select whether this payment is Cash, Check or Promotion (depends on user permissions).
IF you want all of the cash to go into the customer's cash account, click Confirm .
IF you want to enter meal credits, select either the Number of Lunch (Breakfast) Credits OR Cash used
for Lunch (Breakfast) Credits.
Enter the amount of credits or cash. Click Confirm .
Verify the amounts on the confirmation.
The following message displays: A portion of this prepayment was not applied to the current account. Do you wish to continue?
Click Submit .
Click Update Another Customer and the Customer Find screen opens. Find the next customer.
Select Prepayment . The Prepayment Page opens. The following message displays: Warning: A portion of the amount entered will not be prepaid to this customer. Change: The amount left is filled in.
Verify that the amount applied to this customer is correct. Click Confirm .
Verify the amounts on the confirmation. Click Submit .
The Customer Information Page for that customer opens.