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Program Installation

 

To begin the installation process, you must have the MCS Admin Console and Application Server installed on your system. See the MCS Admin Console-Application Server Administration Guide for more information.

 

Step 1: Log in to the MCS Software Customer Portal

 

You must have a customer portal account to access the website. If you do not have an account, please check with your District's MCS Software contact to find out if an account already exists for your District. If you are a primary point of contact, please submit a request to Customer Support for the creation of an account.

 

Step 2: Download the Franklin Installation File

 

Step 3: Install Franklin

If the Install file was Saved and not Run, double-click the file to install. Follow the on-screen prompts to complete the installation process.


Step 4: Setup the Connection Method in the Admin Console

 

If you do not know the server location or connection method, contact your IT department.

 

Franklin is now installed and ready for configuration.

 

Upgrade Errors


If an Upgrade Error occurs, verify that the program has been included in the Application Upgrade section of the Admin Console. See the MCS Admin Console-Application Server Administration Guide for more information.