Page Comparison

Logging into the Customer Portal

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Log in to Support Central

1. Login to the Support Central by navigating tohttp://

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1. help.

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1. heartlandschoolsolutions.com, then click Login to be taken to the login page. If you do not have

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Home Page Layout

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• Top Tab Menu
   
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• • Home
  • Cases
  • Solutions
  • Documents
  • Ideas
  • Software Downloads
  • Sales Requests

• Common Links
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• • Create a case for CUSTOMER SUPPORT -
  • Request Sales Information -
  • View Ideas -
  • Browse Solutions -
  • Browse Documents -
  • Download software -
  • UpdateMyInformation -

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• Find Solutions

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• Recent Items

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• Account Information

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• • Portal Login -
  • Your Support Level -
  • Representative Information -

• Portal Quick Links

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• • Create New Sales Request -
  • Create New Support Case -
  • Create/Browse Your Ideas -
  • Search/Browse Solutions -
  • Browse Documents -
  • Browse Knowledgebase -
  • Download software -
  • Update Contact Information -

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1. an account, you can request access by sending an email to hss_resourcecentralrequest@e-hps.com.

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   You will now have access to the Support Portal. Select an option from the drop-down menus at the top of the page, or enter a word or phrase in the search bar to search our library of knowledge articles.

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  Home - Click the home button to return back to the main Support Central page.

• Getting Started - Access various product resources, including the MCS Download Center, Mealviewer, and MySchoolBucks.

• Knowledge - Access our Start of School Playbook, our blog, or browse our library of Knowledge Articles.

• More - Access information for Training and Events, participate in community discussions or submit an idea, or update your District accounts and contacts.

Your Profile

Select your name from the upper-right corner, then select an option from the drop-down menu.

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• Home - Return back to the Support Central home page.

• My Profile - View your profile information and some basic engagement statistics.

• My Settings - Update who can see your profile information.

• Contact Support - View support cases for your district or submit a new case.

• Logout - Logs you out of Support Central.

Contact Support

We are always here for you!