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titleOverview

Student Record Maintenance will assist you with locating a student. Additionally, you may add, edit, and merge student records; however, these actions should typically be performed in your Student Information System (SIS) file as nightly syncs will override any changes. 

The Student Lookup window displays the following information:

  • Student Number
  • First Name
  • Middle Initial
  • Last Name
  • Suffix
  • Meal Benefits
  • Eligibility Reason
  • Current Application #
  • App Process Date
  • Grade
  • School
  • SIS Data
  • Birthdate
  • Student SSN
  • DC Evidence
  • Verification Household
  • Inactive
  • Head of Household
  • Phone 1
  • Phone 2
  • Address

 

Locating a Student RecordPerforming OverridesAdding a Student RecordCross-Reference PanelsEditing a Student RecordAdditional Record DetailsMerging Student Records AnchorLocateLocateLocating

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titleOverview

Student Record Maintenance will assist you with locating a student. Additionally, you may add, edit, and merge student records; however, these actions should typically be performed in your Student Information System (SIS) file as nightly syncs will override any changes. 

Table of Contents


Locate a Student Record

  1. From the Home tab, select Student Lookup.

  2. Enter the Search data in the Filter and Search section. Select Refresh or hit the <Enter> key to begin the search.


AnchorFR11739FR11739
    1. Name - Student's name (First, Last, or any portion

)tip
      1. You may enter a full or partial name to complete a search. The more complete the name, the fewer the results. (e.g. Tyzea Smith, Ty Smith, T Smith)
        Complete name may be entered as First Last or Last, First. (e.g. John Doe, Doe, John)
        Students with (Paternal) Surname-(Maternal) Surname or any variation thereof will appear in the search results when entering all or part of the multiple last name. (e.g. Cruz-Perez, Cruz Perez, Cruz, Perez)

    1. Student # - Student's ID number

    2. SIS Data - Student Information System Data

AnchorFR15526
FR15526 Expandtitle
    1. Application ID -

Select the ellipsis icon next to the field to open the Application Search window.The Infotitle
    1.  The application can be located using Application ID, Delivery Bag ID, Reference Number, Batch Code, From School, or

Email Address searches.
    1. Email Address

Search
    1. searches.
      The Email Address search will search for email addresses listed on an application. This differs from conducting a Demographic email address search in the main Student Lookup screen, which searches for results in the student records.

 

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    2. School - Choose a school from the drop-down menu to filter the search by school.

    3. Include Inactive - Includes inactive students in the search.

    4. Verif. Household - Search using Verification Household information. 

AnchorFR15467FR15467
    1. Demographic - Searches for demographic data in a student record such as address, street name, street number, unit number, unit type (

apt, ste), phone 1, phone 2, fax, email, and head of household name.  Expand
titleAdvanced Filter - Select the ellipsis icon next to the field to open the Advances Filter window. Double-click filters to add them to the filter expression. Filters can be combined by using keywords such as And, Or, and Not. The order of operations can be specified by using parenthesis.
Advanced Filter - Select
    1. apt, ste), phone 1, phone 2, fax, email, and head of household name. 

    2. Advanced Filter - Select the ellipsis icon next to the field to open the Advances Filter window. Double-click filters to add them to the filter expression. Filters can be combined by using keywords such as And, Or, and Not. The order of operations can be specified by using parenthesis.
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AnchorAddAdd


Adding a New Student Record

It is not of standard practice to add a new student record to the system. Typically, changes to a student's record is completed in the Student Information System (SIS) since the enrollment system performs nightly overrides.

  1. From the Home tab, select Student Lookup.

  2. Select Add New Student.

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  3. Enter the New Student's data.

Expandtitle
    1. Identification and Enrollment

      • Student Number - Enter the student's school identification number.

      • Student Name - First, MI, Last Name, Suffix - Enter all fields of the student's name where applicable.

      • Birthdate - Enter the student's birthdate in MM/DD/YYYY format

      • School - Use the magnifier icon to select the school where the student is enrolled.

      • Grade - Use the magnifier icon to select the grade the student is enrolled.

      • Homeroom - Enter the student's homeroom information.

      • Track - Use the magnifier icon to select the student's track (if applicable)

. Info
titleTracks
Tracks
      • . Tracks are attendance periods typically utilized in year-round schools.

      • Feeder School - Use the magnifier icon to select the feeder school where the student receives additional meals.

      • SIS Data - Enter the student's SIS data.

      • Previous School - Use the magnifier icon to select the student's previous school.


Note
titlePrevious School
Typically expand
      •  Typically a previous school is selected when a student transfers between schools during the school year.

      • Previous School Transfer Date - Click the ellipsis icon and use the calendar tool to select the date the student transferred from the old school.
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title
    1. Address

      • Address - Enter the student's address of residence.


NotetitleAdvanced Address Option
      •  
        Click the pencil icon to open and enter advanced address information. Then, click Ok.
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      • City - Enter the student's city of residence.

      • ST - Enter the student's state of residence.

      • Zip - Enter the student's zipcode.
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Expandtitle
    1. Miscellaneous Data

      • Add Date - Date student was added into the system. Defaults to today.

      • Enrollment Date - Click the ellipsis icon and use the calendar tool to select the date the student was enrolled.

      • Inactive Date - Click the ellipsis icon and use the calendar tool to select the date the student became inactive. Typically used when Editing a Student.

      • Language - Use the drop-down menu to select the student's primary spoken language. (Utilized when printing letters if letters with additional

lanugaues
      • languages are

establsihed
      • established at your District.)

      • Gender - Use the drop-down menu to select the student's gender.

      • Ethnicity - Use the drop-down menu to select one or more ethnicity in which the student identifies.

      • Student SSN - Enter the student's Social Security Number.

      • Head of Household - Enter the name of the head of household member.

      • Household Key - Enter the number associated with the household.

      • Phone 1/2 -

Ent er
      • Enter the household or student's phone number(s).

      • Fax - Enter the household or student's fax number.

      • Email - Enter the household or student's email address.

      • SIS Key - Enter the Student Information System (SIS) Key. The SIS number is typically the same as the student number; however, may differ from District to District. The SIS number is typically pulled into the system from DataCenter.

      • SIS Overrides - Use the drop-down menu to select which information entered in Franklin should overwrite the SIS information pulled from DataCenter.

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ExpandtitleInformation Release
    1. Information Release -

Use
    1.  Use the drop-down menu to select which information the head of household has selected to share with additional programs.
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Editing a Student Record

It is not of standard practice to make changes in an individual student record. Typically, changes to a student's record is completed in the Student Information System (SIS) since the enrollment system performs nightly overrides.

  1. From the Home tab, select Student Lookup.

  2. Search for the Student using the procedure found in 

Locating
  1. Locate a Student Record.

  2. Select the student's name from the list and

click 
  1. click View/Edit Student.
    (The names, student numbers, and birth dates have been blurred in the below screenshot to protect identities.)
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  2. Select Edit Student.

Info
titleComments Button Flashing
  1. Note: If notifications have been established in Worklog Types and

comments exist, you will see the Comments button flashing. AnchorFR11738FR11738 Info
titleApplications Button Flashing
If the student has been matched with an application on file and the application is still in the review queue (problems still exist)
  1. comments exist, you will see the

Applications button flashing.

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  • Enter any comments regarding the edit. Then, click Ok.
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  •  Make any necessary changes to the record. Then, click Save Changes before exiting from the record.

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    AnchorMergeMergeMerging Student Records Info
    titleFranklin 3.1 Release Note

    Merging students has been improved for Special Circumstances with the following enhancements:

  • for manual special circumstances, bitwise OR of the old and new
  • for automated special circumstances NOT controlled by datacenter: bitwise OR of the old and new
  • for automated special circumstances controlled by datacenter: keep the new student record's values 
    1. Comments button flashing.
      If the student has been matched with an application on file and the application is still in the review queue (problems still exist), you will see the Applications button flashing.

      Image Added
    2. Enter any comments regarding the edit. Then, click Ok.
      Image Added

    3.  Make any necessary changes to the record. Then, click Save Changes before exiting from the record.



    Merging Student Records

    1. From the Home tab, select Student Lookup.

    2. Locate the student using the process described in 

    Locating
    1. Locate a Student Record

    2. Using the search function, select the student you wish to merge/overwrite from the list and click Merge Student.
      Image Modified

    3. Select Pick next to New Student (student record to keep).

     
    Info
    titleMerging Students
    The
    1.  The top record (Old Student) will be deleted.

    Tip
    1. Tip: If the Old (top record) is incorrect, you can click Pick next to the Old Student (student record to be deleted) and conduct a search by typing the name and clicking Refresh
      Image Modified

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    1. The Old Student's name will be truncated/shortened in order to narrow possible matches in the search process. Select the student from the list and click Ok.

     
    InfoYou There
    1.  You may also enter the name of the new student and click Refresh

      Image Modified 

    2. When you are sure you have selected the correct students and they are in the proper order (Keep & Delete), click I understand there is no undo for this. Then, click Ok

    Warning
    1. Note: There is NO undo for this process. Be sure you are deleting the correct record before proceeding.

    Image Removed TipWhen
    1. Image Added
    2. Click Yes on the Warning window to complete the merge.
      Image Modified
      You should now see only one record for the student.

    Image Removed
    1. Tip: When you access the student's record, you may select Tracking to view the changes made to the student's record.

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    AnchorOverridesOverrides
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    Performing Overrides

    Performing Overrides allows you to manually control student eligibility for Direct Certification, Special Circumstances, and Status Overrides when special cases exist.

    1. From the Home tab, select Student Lookup.

    2. Search for the student using the procedure described in 

    Locating
    1. Locate a Student Record.

    2. Select the student's name from the list and click View/Edit Student.

    3. Select the type of Override from the ribbon.
      Image Modified 

    AnchorDCOverrideDCOverride

    Excerpt

    Direct Certification

    1. Select Direct Certification from the ribbon.

    2. Select which Direct Certification evidence type you are using to perform the override and complete the necessary steps. Then, click Ok.

    Expandtitle
      1. DC File/Direct Verification

    If
      1. - If a student is contained in the Direct Certification file, selecting this will detach the file from the student. To link a student, use the Direct Certification utility.
        Image Modified

    Expandtitle
      1. Supporting Documentation

    Select
      1. - Select to attach supporting documentation to this record. Then, click Ok.

    Note
      1. Only one piece of documentation can be added for Supporting Documentation. Any attempt at adding another piece of documentation will lead to a prompt to remove the current document link from the student.
        Image Modified

        Search for an existing document attached in the system or add a new document.

        • Enter a document that has been previously scanned - Enter a Tag or Date Range in the Search for Document section and then click Refresh. Highlight the correct document and select Ok to attach.

        • Add a new document - Select Add New to scan in a new supporting document. Follow the same procedures as you would when using Add Supporting Document. For more information on how to Add Supporting Document, click the link.

    Image Removedtitle
      1. Image Added

    Expand
      1. Link to Sibling

    Select to link student with a sibling's DC record. The system will search for students with similar names. Select the sibling's record from the search results and click Ok.

    Image Removed
    No Primary Sibling selected
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    Primary Sibling selected
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    Primary Sibling is already linked
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    Expand
    titleManual/Other Evidence
    Select
      1. (see section below)

      2. SIS System/DataCenter - This Direct Certification evidence is controlled by your Student Information System. In order to change the evidence, you must first change the student information system override flags for this student to override Direct Certification.
        Image Added

        Image Added
      3. Manual/Other Evidence - Select to enter a description of Manual/Other DC evidence.
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    AnchorSpecCircSpecCirc
    Excerpt
    titleSIS System/Datacenter

    This Direct Certification evidence is controlled by your Student Information System. In order to change the evidence, you must first change the student information system override flags for this student to override Direct Certification.
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    nameLink to Sibling
    Link to Sibling

    Select to link student with a sibling's DC record. The system will search for students with similar names. Select the sibling's record from the search results and click Ok.

    Image Added
    1. No Primary Sibling detected

      Image Added
    2. Primary Sibling selected

      Image Added
    3. Primary Sibling is already linked

      Image Added

    Special Circumstances

    1. Select Special Circumstances from the ribbon.

    2. Select Edit to choose the Manual Special Circumstances or Automated / Imported Special Circumstances.

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    1. Image Added
    2. If you are making changes to the Automated/Imported Special Circumstances, click the Pencil icon.

    WarningAny
    1.  Any changes made to the automated special circumstances will likely be overwritten the next time the import runs.

    Image Removedtitle
    1. Image Added
    2. Enter any comments concerning edits to Special Circumstances. Next, click Ok.

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    AnchorStatusStatusStatus Overrides Expand
    1. Image Added

    Status Overrides

    • Set Temporary Status

      1. From Status Override in the ribbon, select Set Temporary Status.

      2. Set the Expiration Date and the Temporary Status for this student. Next, click Ok.

    info
      1.  

        A temporary status override allows you to temporarily increase a student's benefits. The status override will only take affect if there are no special circumstances, DC approval, or special school circumstances. If the temporary status is less than the student's actual status, it will be ignored. After the expiration date, the status will revert back to the student's original status.

    Image Removed
      1. Enter comments concerning setting temporary status. Next, click Ok.

    Image Removedtitle
      1. Image Added
    Expand
      1. Image Added

    • Clear Temporary Status 

      1. From Status Override in the ribbon, select Clear Temporary Status.

      2. Ensure you want to remove the temporary status from the student. Then, click Yes.

        Image Modified
      Expandtitle
    • Set Prior-Year Status

      1. From Status Override in the ribbon, select Set Prior-Year Status.

      2. Select the Prior-Year Status for this student.

        Image Modified
      3. Enter any comments regarding the Prior-Year Status change. Next, click Ok.

        Image Modified
    Expandtitle
    • Set Legacy Approval

      1. From Status Override in the ribbon and select Set Legacy Approval Status.

      2. Select the legacy system's free/reduced status of the student.

        Image Modified
      3. Enter any comments regarding the Legacy System Approval change.

        Image Modified
    AnchorFR11445FR11445 Expandtitle
    • Clear Grace Periods

    info

    • Area Eligible and Verification Non-Response grace periods may not be cleared.

      1. From Status Override in the ribbon and select Clear Grace Periods.

      2. Ensure you want to remove the grace-period from the student. Then, click Yes.

        Image Modified
      3. Enter a comment as to why you are clearing the grace period for this student. Then, click Ok.

        Image Modified
     expand
    title
    • Refigure Eligibility

      1. From Status Override in the ribbon, select Refigure Eligibility.

      2. Read the warning

    on the Refigure Eligibility window. If you understand and agree to the terms, select Yes.
    Warning

    This Refuge-Eligibility utility examines all applications, special circumstances, and other fields and determines the eligibility of this student based on your current system configuration settings and rules. Would you like to perform this operation now?

    Image Removed

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    AnchorPanelsPanels
      1. on the Refigure Eligibility window. If you understand and agree to the terms, select Yes.

        Image Added


    Cross-Reference Panels

    Panels allow you to quickly view Applications, Siblings, Images, Tracking, Letters, and Verification information for a student. Additionally, you may select a student to very for cause. A panel containing information will be marked with a green check mark next to the icon or blink.

    1. From the Home tab, select Student Lookup.

    2. Search for the student using the procedure described in Locating a Student Record.

    3. Select the student's name from the list and click View/Edit Student.

    4. Select the type of cross-reference information you would like to view from the ribbon.

    Expandtitle
      • Applications -

    Lists all applications on file for this student. The button will blink if a student has been matched but the application is still held in the review queue for any reason
      • Lists all applications on file for this student.

        Double-click on an entry to open the file.
        Image Modified

    expand
    title
      • Siblings -Lists all siblings on record of the student.

        Double-click on a sibling to open their student record.
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    Expandtitle
      • Images - Lists any images (scanned documents, etc.) associated with this record.

        Double-click on an entry to open the file.
        Image Modified

    AnchorFR422FR422 Expandtitle
      • Tracking - Tracks all changes made to the student record.

        Image Modified

        Additional Tracking Options

        View - In additional to viewing current school year tracking, You may review tracking for a student for a prior year.

        i. In the Tracking screen, click View.
        ii. Click on Prior-Year Tracking.

    NoteOnce
      •  Once Prior-Year Tracking has been selected, it will remain selected until you click on Prior-Year Tracking a second time to deselect the option.

        Image Modified

        Include Fields - The Include Fields option allows you to select and deselect which field types are displayed in the Tracking window.

        i. In the Tracking screen, click Include Fields.
        ii. Deselect/select fields by clicking on the checkmark.
        Image Modified

    Expandtitle
      • Letters - Lists all letters sent to the student.

    Note
    titleReprint Letters
    To
      •  To reprint a copy of a previously printed letter, right-click in the row of the necessary letter and choose to reprint or queue for later printing. (You can also review the entire batch containing the original letter by clicking Review containing letter batch.)
        Image Modified

    Expandtitletitle
      • Verification - Allows you to place a student in verification for cause and view the student's verification status.

        Verify for Cause
        If a child has been selected for verification auditing, the status will be posted in Verification Status. Additional verification information appears in the Verification Response and Expiration Date boxes. To manually select a student for verification, click the Verify For Cause button.
        Image Modified
        Enter a comment about why a student was chosen for Verification by Cause. Then, click Ok.
        Image Modified

        Review

        Select Review to view the Verification Worksheet.
        Image Modified
        The Verification Household window will open allowing you to review or update information. Click Save Changes when you are done.


    Image Removed AnchorFR16788FR16788 Expand

      • Image Added

      • Status Backdate - Allows you to change the eligibility status (if applicable) of a student for a specific date range.

        Click the Add button.

    Note
    titleEditing and Removing Status Backdates
      •  
        If you need to make changes to a student backdate record or delete an incorrect student backdate record, right-click on the correct backdate log and select the appropriate option.
        Image Modified

        Complete Status Backdate options. Then, click Ok.
        Image Modified
        Meal Benefits Status - Select which status should have been applied during the date range. By default, the student's current status is selected.
        Date Range - Use the calendar tools to select the From and To date range in which the status should be adjusted for the selected meal benefit status.
        Explanation - Enter an explanation as to why a status backdate is being applied.

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    AnchorAdditionalDetailsAdditionalDetails


    Additional Record Details

    AnchorStudentStudent

    Student Group

    expand

    title
    • Edit Student

    • Make a change to a student record once it has been created.

      1. Click Edit Student.

      2. Enter a comment in regards to why the record is being modified. Then, click Ok.

        Image Modified
    • Save Changes - Saves any changes made to the student's record.

    AnchorFR15238FR15238 Expandtitle
    • Comments

    • -Add comments to a student's record and provide an activity trail.

    NoteIf
    •  If the comment icon is flashing, it indicates comments exist for the student's record.

      1. Click Comments.

      2. Click Add Comment.

        Image Modified
      3. Enter comments. Then, click Ok.

        Image Modified
    AnchorSupportSupport Expandtitle
    • Additional Supporting Document

    • Add an additional supporting document(s) to a student record.

    NoteSupporting
    •  Supporting documents must be scanned on a separate scanner that has not been configured for application scanning.

    NoteWhen
    •  When adding supporting documents, they must be in an image format (.jpg, .jpeg, .bmp, .png, .tif, .tiff, .gif). Other files types (such as .doc, .docx, .pdf) are not supported.

        1. Click Add Supporting Documents.

        2. Click Add New to scan a new document.

          Image Modified
        3. Choose the type of application programming interface (API) to use and click Ok.

          Image Modified
        4. Choose the correct scanner. Then, click Select.

          Image Modified
        5. You will see a copy of the image. Add a tag (description) of the scan. Then, click Ok.

          Image Modified
        6. Select which type of document you have added. Then, click Ok.

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    Image Removed

    info
    titleEditing and Deleting Supporting Documents
    title
        1. To edit or delete a previously scanned document, search for it by clicking Search for Tag or Scan Date Range. Next, click refresh to see a list of scanned documents. Notice the image is displayed in the right half of the window.

        2. Select the document you wish to edit or delete and click the appropriate button.

    Expand
      1. Image Added
    • Print Tracking

    • Print Tracking

    - Print Tracking
    • allows provides a comprehensive audit log that merges student tracking, application tracking, and additional tracking records into a single report.
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      Image Modified

    • Close - Closes the current record tab.
      Image Modified

    AnchorApplicationApplication

    Application Group

    Expandtitle

    • Review Current Application

      Allows you to review the student's current application.

    • Please note

    Some
    • that some students may not have a current application on file for review.

      Image Modified

      Click Review Current Application.

      Image Modified
    Expandtitle
    • View Image

    Displays
    • - Displays student's scanned application.

      Image Modified
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