Logging into the Customer Portal
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Log in to Support Central
Login to the Support Central by navigating tohttp://help.heartlandschoolsolutions.com, then click Login to be taken to the login page. If you do not have
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Click image for full version.
Home Page Layout
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- Home -
- Cases -
- Solutions -
- Documents -
- Ideas -
- Software Downloads -
- Sales Requests -
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- Create a case for CUSTOMER SUPPORT -
- Request Sales Information -
- View Ideas -
- Browse Solutions -
- Browse Documents -
- Download software -
- UpdateMyInformation -
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- Portal Login -
- Your Support Level -
- Representative Information -
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- Create New Sales Request -
- Create New Support Case -
- Create/Browse Your Ideas -
- Search/Browse Solutions -
- Browse Documents -
- Browse Knowledgebase -
- Download software -
- Update Contact Information -
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- Portal Login -
- Your Support Level -
- Representative Information -
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an account, you can request access by sending an email to hss_resourcecentralrequest@e-hps.com.
You will now have access to the Support Portal. Select an option from the drop-down menus at the top of the page, or enter a word or phrase in the search bar to search our library of knowledge articles.
Home - Click the home button to return back to the main Support Central page.
Getting Started - Access various product resources, including the MCS Download Center, Mealviewer, and MySchoolBucks.
Knowledge - Access our Start of School Playbook, our blog, or browse our library of Knowledge Articles.
More - Access information for Training and Events, participate in community discussions or submit an idea, or update your District accounts and contacts.
Your Profile
Select your name from the upper-right corner, then select an option from the drop-down menu.
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Home - Return back to the Support Central home page.
My Profile - View your profile information and some basic engagement statistics.
My Settings - Update who can see your profile information.
Contact Support - View support cases for your district or submit a new case.
Logout - Logs you out of Support Central.
Contact Support
We are always here for you!
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