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titleOverview

In order to better serve you, we have made available some of our online training session. Simply click the link for the training session you wish to review.

  • Download the video you wish to view by clicking on it.
  • Once the download is complete, clickon the file to open it.
  • The video will open with a media player and begin playing. (It may take a few minutes for the video to access and buffer for viewing.)



Daily Operations

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nameFranklinDailyOps.mp4
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Letter Training

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Application Processing
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Report Training
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Verification
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Application Processing

Application Processing Video 1 (2 parts)

View file
nameFranklin_AppProcessing_Video1a.mp4
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View file
nameFranklin_AppProcessing_Video1b.mp4
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Application Processing Video 2 (2 parts)

View file
nameFranklinAppProcessing_Video2a.mp4
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View file
nameFranklinAppProcessingVideo2b.mp4
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Report Training

View file
nameFranklin_Reports.mp4
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Verification

Verification Training Part 1 - Tuesday, 26 Sept 17
View file
nameVerificationTrainingPart1_26Sept17.wmv
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Verification Training Part 2 - Tuesday, 10 Oct 17

View file
nameVerificationTrainingPart2_10Oct17.wmv
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Verification Training Part 1 - Thursday, 28 Sept 17

View file
nameVerificationTrainingPart1_28Sept17.wmv
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