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Installing MCS Software on your system involves 3 steps: |
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Downloading, Configuring and Installing. The downloading and installation procedure is the same for |
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most software packages |
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, excluding WinFSIM. |
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To keep this page open while accessing links, right-click on the link and select Open Link in New Window or Tab. |
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To begin the installation process, you must have the MCS Admin Console and Application Server installed on your system. |
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Log in to the MCS Software Customer Portal
The link will take you away from this page. To keep this page open, right-click on the link and select Open Link in New Window.
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To access the download files you must have a Customer Connect account. If you do not have an account
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please check with your District's MCS Software contact to
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determine if an account already exists for your District. If you are a primary
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Point of
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Contact, please submit a request to
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Support for the creation of an account.
Step 1: Select the Software Downloads tab in the Customer Portal, or choose Download software in the Common Links section.
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- From Customer Connect, login with your user name and password.
- Click the SUPPORT link and select Downloads.
- Click VIEW MCS DOWNLOADS.
- Locate and click on the Franklin folder to open it.
- Select the Install xxx.exe file.
- Select Save to download the file to your system. Some browsers download files instead of giving you the option to save. (It is important to know where files are downloaded to on your computer.)
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Setup the Connection Method in the Admin Console
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If you do not know the server location or connection method, contact your IT department. |
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- Locate and open the MCS Admin Console by logging in with your user name and password.
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- Locate and click on the Applications
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- tab, select the Connection Methods option.
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- Select the software package being installed from the Application Name section then click Edit.
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- Enter the
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- Application Connection information and click Ok.
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- Locate where you have downloaded the file and double-click on the downloaded
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- Install xxx.exe.file.
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Step 2: Select Run at the Security Warning.
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Step 3: Click Next on the Setup Wizard.
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Step 4: Click I Agree on the License Agreement window.
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- A Security Warning may appear to establish if you wish to run the software. Select Run.
- A setup window will appear. Click Next to begin running the setup process.
- You will then see a license agreement. Please read the statement and click I Agree if you accept the terms of the software license.
- XP users may have to download .NET Framework on their system (service pack 4.0).
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The redistributable version of .NET can be downloaded on a separate machine and installed separately if needed.
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- Once the installation is complete, click Next.
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- The Completing the Franklin Setup
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Upgrade Errors | |
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| If an Upgrade Error occurs when launching the software, verify the program has been included in the Application Upgrade section of the Admin Console. See the MCS Admin Console-Application Server Administration Guide for more information. |  |
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- Wizard window will appear. Click Finish to exit out of the setup wizard. Franklin is now installed.
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