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Logging into the Customer Portal

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Log in to Support Central

  1. Login to the Support Central by navigating tohttp://

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  1. help.

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  1. heartlandschoolsolutions.com, then click Login to be taken to the login page. If you do not have

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Home Page Layout

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  • Get Online Support - Click Connect to contact an online representative.
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  • Find Solutions - Type in a question to search for a solution to your issue. Also see Browse Solutions.
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  • Recent Items - List of recently active items.
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  1. an account, you can request access by sending an email to hss_resourcecentralrequest@e-hps.com.

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    You will now have access to the Support Portal. Select an option from the drop-down menus at the top of the page, or enter a word or phrase in the search bar to search our library of knowledge articles.

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    Home - Click the home button to return back to the main Support Central page.

  • Getting Started - Access various product resources, including the MCS Download Center, Mealviewer, and MySchoolBucks.

  • Knowledge - Access our Start of School Playbook, our blog, or browse our library of Knowledge Articles.

  • More - Access information for Training and Events, participate in community discussions or submit an idea, or update your District accounts and contacts.

Your Profile

Select your name from the upper-right corner, then select an option from the drop-down menu.

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  • Home - Return back to the Support Central home page.

  • My Profile - View your profile information and some basic engagement statistics.

  • My Settings - Update who can see your profile information.

  • Contact Support - View support cases for your district or submit a new case.

  • Logout - Logs you out of Support Central.

Contact Support

We are always here for you!

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