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Run the Mosaic Student Import
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Running a Mosaic Student Data Import has the potential to create many errors. It is advised that you investigate and troubleshoot any issues with the file and with the import results. Do not accept any results which are not intentionalThe system is designed to protect you against any mass changes that seem suspicious in order to protect the integrity of the system.
If the import results in adding 20% or more of the total students already in the database, an authorization request must be completed and released by an authorized HSS Support representative. Proper procedure is to submit a request case with comments to Support prior to making changes. This will allow a Support representative to schedule a time resulting in the least impact on your staff and their daily operations. |
- From the Admin & Maintenance tab, select Student Importers.
- Select the Mosaic Student you previously created.
Select Run Now.
Analyze the import results.
Select the Show Change Types checkboxes to filter the different types of change happening in the file.
Click the plus
sign to expand the details of the changes for each record.Verify the student information is correct and/or not blank (e.g. A student's last name is not changing to an address, etc)
If any of the change numbers seem incorrect, click Cancel.
Note If you have a large school District, only the first 10,000 rows will be displayed.
Warning Carefully look over the results of the import to ensure that all changes are intentional and correct.
Pay attention to which fields are being changed in the import and why.
If you accept the import as successful, select Ok to save the changes.
If you do NOT want to accept the import (it is suspicious), select Cancel to ensure these changes are not saved.
The system may find a massive amount of changes suspicious. If you have spot checked the changes and agree to commit the changes, click Yes.
Note See details at the beginning of this section for what is considered suspicious and what requires higher-level authorization in order to commit changes.
If higher-level authorization is necessary, the following window will appear. Follow the instructions from your Support representative. Once approval has been granted, the Authorization Required window will disappear and the changes will complete.
Submit Request - Requires a comment entry why changes are being requested. This allows accurate tracking of why changes are being made and who is requesting the changes.
Manual Approval - If you are connected to a Support representative, they may prompt you to click this button and enter an authorization code.
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