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Step 2: Enter your Username and Login to access the site.
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Handle Exceptions
Exceptions may occur if a household member has made a payment and Newton does not know how to handle the payment. (e.g A student is inadvertently removed from a school and a household has made a payment prior to the student's school being reassigned.)
Step 1: From the Utilities tab, locate and click on Handle Exceptions.
Step 2: Select a transaction from the list and choose how to resolve the issues.
- Attach to Customer - Attaches the transaction to a customer at the cafeteria.
- Mark as Handled - Marks the transaction as resolved (a resolution has already occurred).
- Delete - Removes the transaction from the list. (There is no undo.)
