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Installing MCS Software on your system involves 3 steps: Downloading, Configuring and Installing. The downloading and installation procedure is the same for most software packages, excluding WinFSIM. |
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To begin the installation process, you must have the MCS Admin Console and Application Server installed on your system. |
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To access the download files you must have a Customer Connect account. If you do not have an account please check with your District's MCS Software contact to determine if an account already exists for your District. If you are a primary Point of Contact, please submit a request to Support for the creation of an account.
- From Customer Connect, login with your user name and password.
- Click the SUPPORT link and select Downloads.
- Click VIEW MCS DOWNLOADS.
- Locate and click on the Franklin folder to open it.
- Select the Install xxx.exe file.
- Select Save the to download the file to your system. Some browsers download files instead of giving you the option to save. (It is important to know where files are downloaded to on your computer.)
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Setup the Connection Method in the Admin Console
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If you do not know the server location or connection method, contact your IT department. |
- Locate and open the MCS Admin Console by logging in with your user name and password.
- Locate and click on the Applications tab, select the Connection Methods option.
- Select the software package being installed from the Application Name section then click Edit.
- Enter the Application Connection information and click Ok.
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- Locate where you have downloaded the file and double-click on the downloaded Install xxx.exe.file.
- A Security Warning may appear to establish if you wish to run the software. Select Run.
- A setup window will appear. Click Next to begin running the setup process.
- You will then see a license agreement. Please read the statement and click I Agree if you accept the terms of the software license.
- XP users may have to download .NET Framework on their system (service pack 4.0).
The redistributable version of .NET can be downloaded on a separate machine and installed separately if needed.
- Once the installation is complete, click Next.
- The Completing the Franklin Setup Wizard window will appear. Click Finish to exit out of the setup wizard. Franklin is now installed.
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Upgrade Error - If you see the Not found Exception Error when launching the software, verify the program has been included in the Application Upgrade section of the Admin Console. |