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This page houses information about tools in the MCS Software ribbon. MCS Software has built-in tools to assist Districts in passing and receiving information efficiently. |
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If upgrades are available, there will be an upgrade notification in the bottom right-hand corner of the window.
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Step 3: You must restart Newton in order for changes to take place. Click OK to continue. You may need to close Newton completely in order for changes to take place.
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At times, you may have trouble with your software. In order for MCS Software to troubleshoot some issues, you can Send Data to Tech. This allows an MCS Support staff to pull the data from your District and replicate the issue for further action.
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Once the transfer is complete, inform your MCS Support case worker or submit a case if you have not yet done so.
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The Customer Portal button allows you to quickly access the Portal tools. Portal tools include the ability to create a new sales request, browse documentation, create a new support case, browse the knowledgebase, create/browse ideas, software downloads, search/browse solutions, and update contact information.
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Complete any necessary tasks.
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The Remote Assistance button allows you to quickly access MCS Software's homepage. Then, you can select the MCS Connect tab for MCS Support to remotely connect to your computer if necessary.
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Step 3: In the MCS Connect window, enter the code provided by the MCS Support tech and click Start Your Session.
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Step 1: From the Utilities tab, click the News and Announcements button.
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