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- From the Utilities tab, select Remote Assistance.
- Enter the code you received from your Support agent. Then, click Start Support Session.
You will be prompted by a series of processes that need to run in order for connection to occur.
Select your product line from School Nutrition Solutions.Follow the instructions given to you by your Support Agent.
Info title Java Install Java must be installed You may be prompted to install Java in order for the connection to authorize and run properly. If you receive any type of notification or pop-up in regards to Java, please select Run, Yes, Install, or what ever other positive answer is provided. 
Once all installation processes have completed, you will be warned that you are about to share your screen
Click Ok to continue.. 
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