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Log in to the MCS Software Customer Portal | |||
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The link will take you away from this page. To keep this page open, right-click on the link and select Open Link in New Window. | |||
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Step 1: Select the Software Downloads tab in the Customer Portal ,
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Step 2: Select the appropriate folder. |
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Step 3: Select the Installxxx.exe file. Select the install file that corresponds with the software package being installed.) and
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Setup the Connection Method in the Admin Console | |||
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Step 1: Open the MCS Admin Console. |
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Step 2: From the Applications menu, select the Connection Methods option. |
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Step 3: Select the software package being installed from the Application Name section then click Edit. |
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Step 4: Enter the server connection information and click Ok. | 
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Step 1: Double-click on the downloaded Installxxx.exe.file. |  |
Step 2: Select Run at the Security Warning. | |
Step 3: Click Next on the Setup Wizard. | |
Step 4: Click I Agree on the License Agreement window. | |
Step 5: XP users may have to download .NET Framework on their system (service pack 4.0). If internet access is not available on the installation machine, the redistributable version of .NET can be downloaded on a separate machine and installed separately. | |
Step 6: On the Installation Complete window, click Next. | |
Step 7: On the Completing the Franklin Setup Wizard window, click Finish. Franklin is now installed. |
Upgrade Errors | |
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| If an Upgrade Error occurs when launching the software, verify the program has been included in the Application Upgrade section of the Admin Console. See the MCS Admin Console-Application Server Administration Guide for more information. |  |
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