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Phase 2: Restarting and Closing Point of Sale Anchor Phase 2 Phase 2
If you are still serving a meal is still running, restarting the POS program should reestablish communication with the main machine and update the batch. If the meal has been stopped, reopen Point of Service and then close Point of Service. This should send the batch from the POS machine to the main machine. | |||
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Step 1: Open Newton POS on the POS machine.
(It is not necessary to log in and open the POS line if you transactions are not serving a mealbeing processed.) | |||
Step 2: Quit Quit Newton POS by clicking Exit Point-Of-Sale. | |||
Step 3: If batches still pending, a warning message will appear.
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Step 4: If the batch is successfully sent, retrieve batch data. (See How to Handle In Progress Batches). | |||
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If Newton POS loses communication with the main machine, when it is shut down it creates an archive file. If the Retrieve function and the Restart process have not sent the batch data, the next step is to send the archived batch file. | |||
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Step 1: Open Newton POS on the POS machine.
(It is not necessary to log in and open the POS line if you transactions are not serving a mealbeing processed.) | |||
Step 2: Select Send Archived Batches from the POS menu. | |||
Step 3: Select the archive date that needs to be sent and click Open.
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Step 4: Click Exit Point-Of-Sale to close the program. | |||
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Step 5: If the batch is successfully sent, retrieve batch data. (See How to Handle In Progress Batches). | |||
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