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- Select the Software Downloads tab in the Customer Portal, or choose Download software in the Common Links section.
- Select the Franklin folder.
- Select the InstallFranklin.exe file. Choose either Run or Save (systems not using Internet Explorer may not have a Run option).
If you Save the file, take note where the file is being saved on your computer or network.
- If you select Run, proceed to Step 3.
Step 3: Install Franklin
If the Install file was Saved and not Run, double-click the file to install. Follow the on-screen prompts to complete the installation process.
- If a Security Warning appears, select Run.
- Click Next on the Franklin Setup Wizard.
- Click I Agree on the License Agreement window.
- On the Franklin Setup window, select whether to install Microsoft .NET Framework (.NET Framework must be installed on your system for Franklin to function).
- On the Installation Complete window, click Next.
- On the Completing the Franklin Setup Wizard window, click Finish. Franklin is now installed.
Step 4: Setup the Connection Method in the Admin Console
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