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To begin the installation process, you must have the MCS Admin Console and Application Server installed on your system. See the MCS Admin Console-Application Server Administration Guide for more information. |
Software Downloading
Log in to the MCS Software Customer Portal
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Step 1: Open the MCS Admin Console. | |
Step 2: From the Applications menu, select the Connection Methods option. | |
Step 3: Select the software package being installed from the Application Name section then click Edit. | |
Step 4: Enter the server connection information and click Ok. |
Software Installation
Step 1: Double-click on the downloaded Installxxx.exe.file. | |
Step 2: Select Run at the Security Warning. | |
Step 3: Click Next on the Setup Wizard. | |
Step 4: Click I Agree on the License Agreement window. | |
Step 5: XP users may have to download .NET Framework on their system (service pack 4.0). If internet access is not available on the installation machine, the redistributable version of .NET can be downloaded on a separate machine and installed separately. | |
Step 6: On the Installation Complete window, click Next. | |
Step 7: On the Completing the Franklin Setup Wizard window, click Finish. Franklin is now installed. |
Upgrade Errors
If an Upgrade Error occurs when launching the software, verify the program has been included in the Application Upgrade section of the Admin Console. See the MCS Admin Console-Application Server Administration Guide for more information. |