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Installing MCS Software on your system involves 3 steps:

 

  • Downloading the software from the MCS Customer portal.

  • Configuring the Software in Admin Console.

  • Installing the software on your system.

     

    info

    Table of Contents

     

     

    Note

    The Downloading and Installation procedure is the same for all software packages. Franklin is used as the example software. Simply substitute the software package you are installing for Franklin.

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    rootFranklin Administration Guide

    Info

    To begin the installation process, you must have the MCS Admin Console and Application Server installed on your system. See the MCS Admin Console-Application Server Administration Guide for more information.

    Downloading the Software

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    Log in to the MCS Software Customer Portal

     

    The link will take you away from this page. To keep this page open, right-click on the link and select Open Link in New Window.


     
    Info

    You must have a customer portal account to access the website. If you do not have an account, please check with your District's MCS Software contact to find out if an account already exists for your District. If you are a primary point of contact, please submit a request to Customer Support for the creation of an account.

    Download the Installation File

      

    Step 1: Select the Software Downloads tab in the Customer Portal, or choose Download software in the Common Links section.


     
    Step 2: Select the appropriate folder.  
    Step 3: Select the Installxxx.exe file (select the install file that corresponds with the software package being installed) and Save the file to your system (take note where the file is being saved on your computer or network).  

     

     


    Configuring the Software

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    Setup the Connection Method in the Admin Console

     
    Info

    If you do not know the server location or connection method, contact your IT department.

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    Step 1: Open the MCS Admin Console. 

    Step 2: From the Applications menu, select the Connection Methods option.

    Step 3: Select the software package being installed from the Application Name section then click Edit
    Step 4: Enter the server connection information and click Ok

    Installing the Software

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    Step 1: Double-click on the downloaded Installxxx.exe.file.


    Step 2: Select Run at the Security Warning.

    Step 3: Click Next on the Setup Wizard.

    Step 4: Click I Agree on the License Agreement window.

    Step 5: XP users may have to download .NET Framework on their system (service pack 4.0). If internet access is not available on the installation machine, the redistributable version of .NET can be downloaded on a separate machine and installed separately.

     

    Step 6: On the Installation Complete window, click Next.

    Step 7: On the Completing the Franklin Setup Wizard window, click Finish. Franklin is now installed.

    Upgrade Errors

     

      
    If an Upgrade Error occurs when launching the software, verify the program has been included in the Application Upgrade section of the Admin Console. See the MCS Admin Console-Application Server Administration Guide for more information. 

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