The Knowledgebase is a collection of solutions to various issues and problems. Solutions can be located by initiating a search or by clicking on the Popular Tags on the right-hand side.
Step 1 - Select Browse Knowledgebase from the Portal Quick Links section. You can also click Browse Knowledgebase in the Common Links section.
Step 2 - The Knowledgebase page will open. Solutions can be located by using the search function in the upper right-hand side, or by clicking on a topic in the Popular Tags section.