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My Account - Displays the your current account information. You may update your information by clicking on the My Profile link.
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Cases Layout
Welcome, client
- My Profile - Your account information as displayed in the My Account information section. Click the link to view your profile and make changes.
- Logout - Logs you out of the customer portal.
Common Links
- New Support Case - Create a new case in the support queue.
- MCS Knowledge Center - Access information about the MSchool Tools Suite
- Download Software - Download upgrades for software, scanner drivers, custom plugins, etc.
Release Notes - Click on the appropriate software link to review release notes for a program..
Recent Items - List of recently active cases.
Cases Home
View - Use the dropdown menu to select the type of case you would like to view.
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The information displayed by changing the view varied depending on your selection. |
Click on the Case Number or Subject to view details about the case.