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Overview

Software upgrades are released periodically. Upgrades are not automatically run due to varying lengths of time it may take. MCS highly recommends upgrades are run at the end of the day and everyone has logged out of the system. The following steps will take you through the upgrade process when you are ready to complete the processes.

Table of Contents

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Upgrade via Admin Console

Notetip

All upgrades must be performed on the server.

If an upgrade is available, you will be notified in the bottom right-hand corner of the application.Image Removed

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  1. From the server, locate and click Admin Console.

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  2. Enter your Username and Password. Then, click Ok.

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  3. From the Applications tab, select Upgrades.

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  4. If you would like to only run upgrades for a few applications,

    uncheck

    deselect the

    box

    checkbox next to the application

    by clicking in the box

    . Then, click

    the 

    Check the Web

    button

    .
    Note: Notice the version of Newton prior to running the upgrade.

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    You will see a series of processes running as upgrades are pulled in.

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  5. Click Close and exit Admin Console.
    Note: Notice the version of Newton after running the upgrade.

  6. Log in to the application. You should see the Upgrade Available message is no longer showing and the version number has changed.

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Upgrade via Customer Portal

You also have the option of downloading and installing the upgrade file.

Excerpt
  1. Navigate to help.heartlandschoolsolutions.com. You can learn more about what the website does by viewing this Heartland Support Central Basics page.

  2. Click the link to the MCS Download Center to be redirected to public software downloads for MCS.

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  3. Select the appropriate application folder and click

    on

    it to open.

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  4. The latest upgrade is located at the top of the page. Click on the link to download the file. Take note of the downloaded location.

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  5. From the server, locate and click on AdminConsole.

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  6. Enter your Username and Password

    . Then

    , then click Ok.

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  7. Locate and click on

    From the Applications tab

    and

    , select Upgrades.

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  8. Select

    the 

    Submit from File

     button

    .

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  9. Select the file from the saved location and click Open.

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    You will see a series of processes running as upgrades are pulled in.

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  10. Once the upgrade has been submitted successfully,

    click the OK button

    click Ok.

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  11. Click Close

     button and

     and exit Admin Console.