Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

Panel
bgColor#ffffff
titleColor#5084ee
titleBGColor#ffffff
titleHow do I inform households what benefits they will receive?

Once applications are fully processed, letters will automatically be generated by the system. Letters are stored in the print queue waiting for you to release them.

Notification letters include:

  • Application processed and benefits awarded (free, reduced, full pay)
  • Application Incomplete and reasons why the application is incomplete
  • Benefits decreased

 

Note

If you have setup the system to email letters, those who do not have an email address in the system or where an email address is incorrect, those letters will be placed in the print queue.

  1. From the Home tab, click on Print Letters.
  2. Choose which letter type to print and how to sort the letters. When you have completed setting up print options, click Ok.
    1. Kinds of Letters to Print - If you have setup a separate template for Notification Letters, use the drop-down menu to select the correct letter, otherwise, leave the Normal Letters default selected.
    2. Letter Sort Order - Use the drop-down menu to choose how letters should be sorted for printing.
    3. You can also choose to print letters for all schools, a specific school, or by category by using the magnifying glass icon.
  3. Letter batch counts will only print the maximum amount established in System Settings. To proceed with letter printing, click Ok.
  4. In the Letters window, review the notification letters.

    Use the printer Image Added icon to print, the PDF disk Image Added icon to export/save, or the PDF envelope Image Added icon to email letters

 
  1. .


  2. You will be asked if all letters in the batch printed successfully. If they printed correctly, click Yes and the printed batch will appear in Review Batches.

Image Added