I see In Progress batches. What does this mean?
- The system views the serving line as active and meal transactions may still be occurring or the serving line has not been closed. In Progress batches can be handled in a few ways.
I completed my workday, but I'm unsure how to post.
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- If you have been unable to post for a few days, don't worry. Newton has the ability to allow you (depending upon permissions) to post multiple operating days on the correct day.
When Reviewing Transactions, I see an interrupted status. What do I do?
- If you see Interrupted as a status, it indicates the serving line dropped connectivity with the main computer due to a drop in network communication, the computer powered down in the middle of transactions, or a power outage occurred. The steps to retrieve interrupted batches can easily be resolved.
There is an additional school in which we provide meals. Is there a different procedure for posting the operating day?
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Refer to General Newton Questions to learn the difference between a Feeder School and a Fed-By School. |
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- If you see Interrupted as a status, it indicates the serving line dropped connectivity with the main computer due to a drop in network communication, the computer powered down in the middle of transactions, or a power outage occurred. The steps to retrieve interrupted batches can easily be resolved.
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