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If a meal is still running, restarting the POS program should reestablish communication with the main machine and update the batch. If the meal has been stopped, reopen Point of Service and then close Point of Service. This should send the batch from the POS machine to the main machine.

Step 1: Open Newton POS on the POS machine.

  • From the Newton POS Login screen, click Cancel to access the Quite Quit Newton Point-of-Sale menu.

(It is not necessary to log in and open the POS line if transactions are not being processed.) 

Step 2: Quit Newton POS by clicking Exit Point-Of-Sale. 

Step 3: If batches still pending, a warning message will appear.

  • Click Yes to send the pending batches. 
Step 4: If the batch is successfully sent, retrieve batch data. (See Phase 1) 
Info

If communication between the machines is still not available, there is an option to send data offline. See the Manually Transferring Data document for more information.

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