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titleOverview

Student Record Maintenance will assist you with locating a student. Additionally, you may add, edit, and merge student records; however, these actions should typically be performed in your Student Information System (SIS) file as nightly syncs will override any changes. 

The Student Lookup window displays the following information:

  • Student Number
  • First Name
  • Middle Initial
  • Last Name
  • Suffix
  • Meal Benefits
  • Eligibility Reason
  • Current Application #
  • App Process Date
  • Grade
  • School
  • SIS Data
  • Birthdate
  • Student SSN
  • DC Evidence
  • Verification Household
  • Inactive
  • Head of Household
  • Phone 1
  • Phone 2
  • Address

 



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Locate
Locate
Locating a Student Record

  1. From the Home tab, select Student Lookup.
  2. Enter the Search data in the Filter and Search section. Select Refresh or hit the <Enter> key to begin the search.
    1. Anchor
      FR11739
      FR11739
      Name - Student's name (First, Last, or any portion)

      Tip

      You may enter a full or partial name to complete a search. The more complete the name, the fewer the results. (e.g. Tyzea Smith, Ty Smith, T Smith)

      Complete name may be entered as First Last or Last, First. (e.g. John Doe, Doe, John)

      Students with (Paternal) Surname-(Maternal) Surname or any variation thereof will appear in the search results when entering all or part of the multiple last name. (e.g. Cruz-Perez, Cruz Perez, Cruz, Perez)

    2. Student # - Student's ID number
    3. SIS Data - Student Information System Data
    4. Anchor
      FR15526
      FR15526

      Expand
      titleApplication ID - Select the ellipsis icon next to the field to open the Application Search window.

      The application can be located using Application ID, Delivery Bag ID, Reference Number, Batch Code, From School, or Email Address searches.

      Info
      titleEmail Address Search

      The Email Address search will search for email addresses listed on an application. This differs from conducting a Demographic email address search in the main Student Lookup screen, which searches for results in the student records. 

    5. School - Choose a school from the drop-down menu to filter the search by school.
    6. Include Inactive - Includes inactive students in the search.
    7. Verif. Household - Search using Verification Household information. 

    8. Anchor
      FR15467
      FR15467
      Demographic
      - Searches for demographic data in a student record such as address, street name, street number, unit number, unit type (apt, ste), phone 1, phone 2, fax, email, and head of household name. 
    9. Expand
      titleAdvanced Filter - Select the ellipsis icon next to the field to open the Advances Filter window. Double-click filters to add them to the filter expression. Filters can be combined by using keywords such as And, Or, and Not. The order of operations can be specified by using parenthesis.

      Advanced Filter - Select the ellipsis icon next to the field to open the Advances Filter window. Double-click filters to add them to the filter expression. Filters can be combined by using keywords such as And, Or, and Not. The order of operations can be specified by using parenthesis.

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Add
Add
Adding a New Student Record

It is not of standard practice to add a new student record to the system. Typically, changes to a student's record is completed in the Student Information System (SIS) since the enrollment system performs nightly overrides.

  1. From the Home tab, select Student Lookup.
  2. Select Add New Student.
  3. Enter the New Student's data.
    1. Expand
      titleIdentification and Enrollment

      Student Number - Enter the student's school identification number.
      Student Name - First, MI, Last Name, Suffix - Enter all fields of the student's name where applicable.
      Birthdate - Enter the student's birthdate in MM/DD/YYYY format
      School - Use the magnifier icon to select the school where the student is enrolled.
      Grade - Use the magnifier icon to select the grade the student is enrolled.
      Homeroom - Enter the student's homeroom information.
      Track - Use the magnifier icon to select the student's track (if applicable).

      Info
      titleTracks

      Tracks are attendance periods typically utilized in year-round schools.

      Feeder School - Use the magnifier icon to select the feeder school where the student receives additional meals.
      SIS Data - Enter the student's SIS data.
      Previous School - Use the magnifier icon to select the student's previous school.

      Note
      titlePrevious School

      Typically a previous school is selected when a student transfers between schools during the school year.

      Previous School Transfer Date - Click the ellipsis icon and use the calendar tool to select the date the student transferred from the old school.

    2. Expand
      titleAddress

      Address - Enter the student's address of residence.

      Note
      titleAdvanced Address Option

      Click the pencil icon to open and enter advanced address information. Then, click Ok.

      City - Enter the student's city of residence.
      ST - Enter the student's state of residence.
      Zip - Enter the student's zipcode.

    3. Expand
      titleMiscellaneous Data

      Add Date - Date student was added into the system. Defaults to today.
      Enrollment Date - Click the ellipsis icon and use the calendar tool to select the date the student was enrolled.
      Inactive Date - Click the ellipsis icon and use the calendar tool to select the date the student became inactive. Typically used when Editing a Student.
      Language - Use the drop-down menu to select the student's primary spoken language. (Utilized when printing letters if letters with additional lanugaues are establsihed at your District.)
      Gender - Use the drop-down menu to select the student's gender.
      Ethnicity - Use the drop-down menu to select one or more ethnicity in which the student identifies.
      Student SSN - Enter the student's Social Security Number.
      Head of Household - Enter the name of the head of household member.
      Household Key -
      Phone 1/2 - Ent er the household or student's phone number(s).
      Fax - Enter the household or student's fax number.
      Email - Enter the household or student's email address.
      SIS Key - Enter the Student Information System (SIS) Key. The SIS number is typically the same as the student number; however, may differ from District to District. The SIS number is typically pulled into the system from DataCenter.
      SIS Overrides - Use the drop-down menu to select which information entered in Franklin should overwrite the SIS information pulled from DataCenter.

    4. Expand
      titleInformation Release

      Information Release - Use the drop-down menu to select which information the head of household has selected to share with additional programs.

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Edit
Edit
Editing a Student Record

It is not of standard practice to make changes in an individual student record. Typically, changes to a student's record is completed in the Student Information System (SIS) since the enrollment system performs nightly overrides.

  1. From the Home tab, select Student Lookup.
  2. Search for the Student using the procedure found in Locating a Student Record.
  3. Select the student's name from the list and click View/Edit Student.
    (The names, student numbers, and birth dates have been blurred in the below screenshot to protect identities.)
  4. Select Edit Student.

    Info
    titleComments Button Flashing

    If notifications have been established in Worklog Types and comments exist, you will see the Comments button flashing.

    Anchor
    FR11738
    FR11738

    Info
    titleApplications Button Flashing

    If the student has been matched with an application on file and the application is still in the review queue (problems still exist), you will see the Applications button flashing.

  5. Enter any comments regarding the edit. Then, click Ok.

  6.  Make any necessary changes to the record. Then, click Save Changes before exiting from the record.

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Merge
Merge
Merging Student Records

Info
titleFranklin 3.1 Release Note

Merging students has been improved for Special Circumstances with the following enhancements:

  • for manual special circumstances, bitwise OR of the old and new
  • for automated special circumstances NOT controlled by datacenter: bitwise OR of the old and new
  • for automated special circumstances controlled by datacenter: keep the new student record's values 
  1. From the Home tab, select Student Lookup.
  2. Locate the student using the process described in Locating a Student Record
  3. Using the search function, select the student you wish to merge/overwrite from the list and click Merge Student.
  4. Select Pick next to New Student (student record to keep). 

    Info
    titleMerging Students

    The top record (Old Student) will be deleted.

    Tip

    If the Old (top record) is incorrect, you can click Pick next to the Old Student (student record to be deleted) and conduct a search by typing the name and clicking Refresh

  5. The Old Student's name will be truncated/shortened in order to narrow possible matches in the search process. Select the student from the list and click Ok

    Info

    You may also enter the name of the new student and click Refresh

     

  6. When you are sure you have selected the correct students and they are in the proper order (Keep & Delete), click I understand there is no undo for this. Then, click Ok

    Warning

    There is NO undo for this process. Be sure you are deleting the correct record before proceeding.

  7. Click Yes on the Warning window to complete the merge.

    You should now see only one record for the student.

    Tip

    When you access the student's record, you may select Tracking to view the changes made to the student's record.

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Overrides
Overrides
Performing Overrides

Performing Overrides allows you to manually control student eligibility for Direct Certification, Special Circumstances, and Status Overrides when special cases exist.

  1. From the Home tab, select Student Lookup.
  2. Search for the student using the procedure described in Locating a Student Record.
  3. Select the student's name from the list and click View/Edit Student.
  4. Select the type of Override from the ribbon.
     

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DCOverride
DCOverride
Direct Certification

  1. Select Direct Certification from the ribbon.
  2. Select which Direct Certification evidence type you are using to perform the override and complete the necessary steps. Then, click Ok.
    1. Expand
      titleDC File/Direct Verification

      If a student is contained in the Direct Certification file, selecting this will detach the file from the student. To link a student, use the Direct Certification utility.

    2. Expand
      titleSupporting Documentation

      Select to attach supporting documentation to this record. Then, click Ok.

      Note

      Only one piece of documentation can be added for Supporting Documentation. Any attempt at adding another piece of documentation will lead to a prompt to remove the current document link from the student.


      Search for an existing document attached in the system or add a new document.

      • Enter a document that has been previously scanned - Enter a Tag or Date Range in the Search for Document section and then click Refresh. Highlight the correct document and select Ok to attach.
      • Add a new document - Select Add New to scan in a new supporting document. Follow the same procedures as you would when using Add Supporting Document. For more information on how to Add Supporting Document, click the link.

    3. Expand
      titleLink to Sibling

      Select to link student with a sibling's DC record. The system will search for students with similar names. Select the sibling's record from the search results and click Ok.

    4. Expand
      titleManual/Other Evidence

      Select to enter a description of Manual/Other DC evidence.

    5. Expand
      titleSIS System/Datacenter

      This Direct Certification evidence is controlled by your Student Information System. In order to change the evidence, you must first change the student information system override flags for this student to override Direct Certification.

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SpecCirc
SpecCirc
Special Circumstances

  1. Select Special Circumstances from the ribbon.
  2. Select Edit to choose the Manual Special Circumstances or Automated / Imported Special Circumstances.
  3. If you are making changes to the Automated/Imported Special Circumstances, click the Pencil icon.

    Warning

    Any changes made to the automated special circumstances will likely be overwritten the next time the import runs.

  4. Enter any comments concerning edits to Special Circumstances. Next, click Ok.

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Status
Status
Status Overrides

Expand
titleSet Temporary Status
  1. From Status Override in the ribbon, select Set Temporary Status.
  2. Set the Expiration Date and the Temporary Status for this student. Next, click Ok.

    Info

    A temporary status override allows you to temporarily increase a student's benefits. The status override will only take affect if there are no special circumstances, DC approval, or special school circumstances. If the temporary status is less than the student's actual status, it will be ignored. After the expiration date, the status will revert back to the student's original status.

  3. Enter comments concerning setting temporary status. Next, click Ok.
Expand
titleClear Temporary Status
  1. From Status Override in the ribbon, select Clear Temporary Status.
  2. Ensure you want to remove the temporary status from the student. Then, click Yes.
     
Expand
titleSet Prior-Year Status
  1. From Status Override in the ribbon, select Set Prior-Year Status.
  2. Select the Prior-Year Status for this student.
  3. Enter any comments regarding the Prior-Year Status change. Next, click Ok.
Expand
titleSet Legacy Approval
  1. From Status Override in the ribbon and select Set Legacy Approval Status.
  2. Select the legacy system's free/reduced status of the student.
  3. Enter any comments regarding the Legacy System Approval change.

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FR11445
FR11445

Expand
titleClear Grace Periods
Info

Area Eligible and Verification Non-Response grace periods may not be cleared.

  1. From Status Override in the ribbon and select Clear Grace Periods.
  2. Ensure you want to remove the grace-period from the student. Then, click Yes.
  3. Enter a comment as to why you are clearing the grace period for this student. Then, click Ok.
     
Expand
titleRefigure Eligibility
  1. From Status Override in the ribbon, select Refigure Eligibility.
  2. Read the warning on the Refigure Eligibility window. If you understand and agree to the terms, select Yes.

    Warning

    This Refuge-Eligibility utility examines all applications, special circumstances, and other fields and determines the eligibility of this student based on your current system configuration settings and rules. Would you like to perform this operation now?

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Panels
Panels
Cross-Reference Panels

Panels allow you to quickly view Applications, Siblings, Images, Tracking, Letters, and Verification information for a student. Additionally, you may select a student to very for cause. A panel containing information will be marked with a green check mark next to the icon or blink.

  1. From the Home tab, select Student Lookup.
  2. Search for the student using the procedure described in Locating a Student Record.
  3. Select the student's name from the list and click View/Edit Student.
  4. Select the type of cross-reference information you would like to view from the ribbon.
    1. Expand
      titleApplications - Lists all applications on file for this student. The button will blink if a student has been matched but the application is still held in the review queue for any reason.

      Double-click on an entry to open the file.

    2. Expand
      titleSiblings - Lists all siblings on record of the student.

      Double-click on a sibling to open their student record.

    3. Expand
      titleImages - Lists any images (scanned documents, etc.) associated with this record.

      Double-click on an entry to open the file.


    4. Anchor
      FR422
      FR422

      Expand
      titleTracking - Tracks all changes made to the student record.

      Additional Tracking Options

      View - In additional to viewing current school year tracking, You may review tracking for a student for a prior year.

      i. In the Tracking screen, click View.
      ii. Click on Prior-Year Tracking.

      Note

      Once Prior-Year Tracking has been selected, it will remain selected until you click on Prior-Year Tracking a second time to deselect the option.

      Image Added

      Include Fields - The Include Fields option allows you to select and deselect which field types are displayed in the Tracking window.

      i. In the Tracking screen, click Include Fields.
      ii. Deselect/select fields by clicking on the checkmark.
      Image Added

    5. Expand
      titleLetters - Lists all letters sent to the student.
      Note
      titleReprint Letters

      To reprint a copy of a previously printed letter, right-click in the row of the necessary letter and choose to reprint or queue for later printing. (You can also review the entire batch containing the original letter by clicking Review containing letter batch.)

    6. Expand
      titleVerification - Allows you to place a student in verification for cause and view the student's verification status.

      Verify for Cause
      If a child has been selected for verification auditing, the status will be posted in Verification Status. Additional verification information appears in the Verification Response and Expiration Date boxes. To manually select a student for verification, click the Verify For Cause button.

      Enter a comment about why a student was chosen for Verification by Cause. Then, click Ok.

      Review

      Select Review to view the Verification Worksheet.

      The Verification Household window will open allowing you to review or update information. Click Save Changes when you are done.

    7. Anchor
      FR16788
      FR16788

      Expand
      titleStatus Backdate - Allows you to change the eligibility status (if applicable) of a student for a specific date range.

      Click the Add button.

      Note
      titleEditing and Removing Status Backdates

      If you need to make changes to a student backdate record or delete an incorrect student backdate record, right-click on the correct backdate log and select the appropriate option.


      Complete Status Backdate options. Then, click Ok.

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AdditionalDetails
AdditionalDetails
Additional Record Details

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Student
Student
Student Group

Expand
titleEdit Student

Make a change to a student record once it has been created.

  1. Click Edit Student.
  2. Enter a comment in regards to why the record is being modified. Then, click Ok.

Save Changes - Saves any changes made to the student's record.

Anchor
FR15238
FR15238

Expand
titleComments

Add comments to a student's record and provide an activity trail.

Note

If the comment icon is flashing, it indicates comments exist for the student's record.

  1. Click Comments.
  2. Click Add Comment.
  3. Enter comments. Then, click Ok.

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Support
Support

Expand
titleAdditional Supporting Document

Add an additional supporting document(s) to a student record.

Note

Supporting documents must be scanned on a separate scanner that has not been configured for application scanning.

Note

When adding supporting documents, they must be in an image format (.jpg, .jpeg, .bmp, .png, .tif, .tiff, .gif). Other files types (such as .doc, .docx, .pdf) are not supported.

  1. Click Add Supporting Documents.
  2. Click Add New to scan a new document.
  3. Choose the type of application programming interface (API) to use and click Ok.
  4. Choose the correct scanner. Then, click Select.
  5. You will see a copy of the image. Add a tag (description) of the scan. Then, click Ok.
  6. Select which type of document you have added. Then, click Ok.

Info
titleEditing and Deleting Supporting Documents
  • To edit or delete a previously scanned document, search for it by clicking Search for Tag or Scan Date Range. Next, click refresh to see a list of scanned documents. Notice the image is displayed in the right half of the window.
  • Select the document you wish to edit or delete and click the appropriate button.

Close - Closes the current record tab.


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Application
Application
Application Group

Expand
titleReview Current Application

Allows you to review the student's current application.

Note

Some students may not have a current application on file for review.

Click Review Current Application.

Expand
titleView Image

Displays student's scanned application.

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